Office Policies
If you have any questions about our office policies, please call (952) 432-1787 during business hours.
Appointments
At our office, we know that your time is important. If you are a new patient, please arrive at our office 5 minutes prior to your scheduled time.
If you are a returning patient we ask that you arrive at least 5 minutes before your scheduled appointment.
Cancellations
We realize unexpected circumstances arise and you cannot keep your appointment. If this occurs, we ask that you give us 48 hours notice to cancel or reschedule your appointment.
Payment Options
We accept cash, checks, Visa, Mastercard, Discover and American Express.
Financing
We offer CareCredit financing to make our dental services affordable to our patients. If you have any questions, please call our office during business hours.
Insurance
Starting January 1st 2022 our office will no longer be a participating provider (or in network provider) for any insurance company. We will be considered an out of network provider. Please contact your individual insurance company if you have any questions regarding how this may affect your coverage moving forward.
If you provide us with your dental insurance information, we will still be happy to file insurance claims on your behalf. Ultimately, you are responsible for all charges not covered by insurance.
Upon request, we will submit a pre-determination estimate of benefits for any dental procedure. These estimates are not guarantees that the insurance company will pay that amount, but are seen as an estimate. You are responsible for paying your portion for services including deductibles, co-insurance and any non-covered procedures.
If you have any questions, please call our office at (952) 432-1787. Our staff will be glad to answer them for you.
Emergencies
If you are a patient of record, please call our office for emergency information. If you are calling after regular business hours, please call Dr. Kent directly on his cell phone at 612-840-1890.